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Program Manager Data Visibility

Program Manager Data VisibilityAt DHL, people mean the world ...

Program Manager Data Visibility

At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

DHL eCommerce Solutions is one of the divisions of DHL, dedicated to both domestic and international parcel delivery, through our cutting-edge cross-border products. We are looking for a global Program Manager Data Visibility  to join our international team, helping drive all data related topics in DHLeCS.


Position Location: Anywhere in Europe. Preferably in NL.

Key responsibilities:

  • Implement, analyze, propose and set up reporting tools to be used globally
  • Analysis of existing reporting structures and development of a global quality dashboard followed by further data visibility tasks
  • Manage process design and improvement in key processes
  • Drive development and implementation of eCS  systems
  • Set up and implement global dashboard including analysis of integration of additional data from relevant functions
  • Responsible for driving for all data related topics (e.g. reporting, dashboard etc) in the division.

Business skills:

  • University Bachelor / Master degree and
  • +7 years of professional experience in Reporting/Data/ IT related projects and/or consultancy
  • +5 years of practical experience in program management, reporting or optimization of processes in particular
  • Strong analytical and conceptual skills
  • Ability to quickly understand , manage and drive complex tasks  
  •  +5 experience with BI/Analytics-tools such as SAS, Cognos, My BI, Salesforce and Tableau
  • Fluent in English. Any European language is a plus

Personal skills:

  • Structured and goal-oriented mindset
  • Excellent collaborative skills 
  • Excellent communication, presentation and stakeholder management skills
  • Enthusiasm and the ability to work under pressure
  • High degree of proactivity, customer and service orientation
  • Strong intercultural skills from having worked in an international context and/or from having worked/studied abroad for a longer period of time

Contact Person:


Eerste Selectie
Telefonisch Interview
Gesprek Op Kantoor
Welkom bij DHL

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